State Farm® Insurance Agent Sean Malone
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What our customers say about us...
Bruce Meier
July 26, 2024
"This is Amanda Meier, not Bruce. As I work on behalf of my brother’s estate I’ve had horrible customer service from Mr. Malone and would highly recommend you seek insurance elsewhere. He was offensive, abrupt and flat out rude on numerous phone calls with him and even went so far as to deny it was him on the phone when I called him on his demeanor. I understand that he is just a salesman but God forbid he helps a person out when they are just seeking info regarding a claim. I will go out of my way to make sure people looking to get any kind of insurance steers clear of this jerk."
Eric Cauwels
July 3, 2024
"I don’t recommend Sean and his team. Poor customer service, only interested in sales from my experience. We used them for a few years and it didn’t end well. They don’t answer their phones very often, and it’s difficult connecting to them directly unless you are interested in buying more coverage. I have had State Farm insurance for a long time, using various agents, and have had excellent service and advice from others. We are switching agents, as there are better options with State Farm."
Betty Murphy
June 3, 2024
"Very helpful with my Medicare Supplement Plan. Staff did not hesitate to get the help I needed at that moment in time. Got valuable assistance right away. Thank you for ur help!"
John Jump
December 27, 2023
"Sunshine and rainbows while taking our money, terrible experience after needed to use the service we paid for for years. I had been with SF for several years for Auto, Home, Renters, and Camper insurance. My wife made a mistake and even though we had separate auto policy’s they decision to drop both of us. I gave them the benefit of the doubt because of the situation and kept my Camper and Renters insurance through them. (We sold our home and planned to use them once our new home is built) fast forward to last summer and we had an issue with the awning in our camper. Turned it into insurance and got paid no problem. We since have moved our camper to a new seasonal site so we are filling out a new contract which we need or insurance policy for. Not thinking anything of it, I log into the application to find we have no insurance on our camper any longer. They dropped us without notice and I have yet to receive an answer to my email from Sean… terrible service, would not recommend."
Nabeel Khan
October 14, 2023
"Sean is a very honest man. I consider myself lucky to have him as my agent!"
Richard Marvin
August 15, 2023
"They have been great to work with."
Brenda Collins
April 27, 2023
"Everyone is friendly and helpful and quick to respond"
Don Sturkol
April 20, 2023
"Always great service from Sean and staff."
Sue B
April 8, 2023
"Very helpful"
G Colby
July 24, 2022
"Extremely friendly and helpful."
Irving Hernandez
February 28, 2022
"Hasta El momento la mejor atencion con muy Buena amabilidad yo lo recomiendo a mi jente hispana Buenos precios y descuentos si tienes dos veiculos"
Pat Horkan
June 10, 2021
"Shane gave much needed advice. Took the time to give all the details. Thankyou"
Sharon Holloway
November 21, 2020
"Never disappointed me."
Cecilia Hammond
October 16, 2019
"Friendly every time we have communication. Great and caring staff. Feels like family."
Eric Neal
October 12, 2019
"Mitch brightens up my day! Tell him thank you!"
Carley B
September 21, 2019
"Sean Malone is hands down the best insuarnce agent at State Farm!! Great to work with him and his team!!"
Kris
August 23, 2019
"Staff here in Portage are friendly and helpful, but State Farm is horrible insurance."