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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Meier

Bruce Meier

July 26, 2024

1  out of  5
rating by Bruce Meier
"This is Amanda Meier, not Bruce. As I work on behalf of my brother’s estate I’ve had horrible customer service from Mr. Malone and would highly recommend you seek insurance elsewhere. He was offensive, abrupt and flat out rude on numerous phone calls with him and even went so far as to deny it was him on the phone when I called him on his demeanor. I understand that he is just a salesman but God forbid he helps a person out when they are just seeking info regarding a claim. I will go out of my way to make sure people looking to get any kind of insurance steers clear of this jerk."
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Eric Cauwels

July 3, 2024

1  out of  5
rating by Eric Cauwels
"I don’t recommend Sean and his team. Poor customer service, only interested in sales from my experience. We used them for a few years and it didn’t end well. They don’t answer their phones very often, and it’s difficult connecting to them directly unless you are interested in buying more coverage. I have had State Farm insurance for a long time, using various agents, and have had excellent service and advice from others. We are switching agents, as there are better options with State Farm."
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Betty Murphy

June 3, 2024

5  out of  5
rating by Betty Murphy
"Very helpful with my Medicare Supplement Plan. Staff did not hesitate to get the help I needed at that moment in time. Got valuable assistance right away. Thank you for ur help!"
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John Jump

December 27, 2023

1  out of  5
rating by John Jump
"Sunshine and rainbows while taking our money, terrible experience after needed to use the service we paid for for years. I had been with SF for several years for Auto, Home, Renters, and Camper insurance. My wife made a mistake and even though we had separate auto policy’s they decision to drop both of us. I gave them the benefit of the doubt because of the situation and kept my Camper and Renters insurance through them. (We sold our home and planned to use them once our new home is built) fast forward to last summer and we had an issue with the awning in our camper. Turned it into insurance and got paid no problem. We since have moved our camper to a new seasonal site so we are filling out a new contract which we need or insurance policy for. Not thinking anything of it, I log into the application to find we have no insurance on our camper any longer. They dropped us without notice and I have yet to receive an answer to my email from Sean… terrible service, would not recommend."
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Nabeel Khan

October 14, 2023

5  out of  5
rating by Nabeel Khan
"Sean is a very honest man. I consider myself lucky to have him as my agent!"
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Richard Marvin

August 15, 2023

5  out of  5
rating by Richard Marvin
"They have been great to work with."
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Brenda Collins

April 27, 2023

5  out of  5
rating by Brenda Collins
"Everyone is friendly and helpful and quick to respond"
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Don Sturkol

April 20, 2023

5  out of  5
rating by Don Sturkol
"Always great service from Sean and staff."
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Sue B

April 8, 2023

5  out of  5
rating by Sue B
"Very helpful"
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G Colby

July 24, 2022

5  out of  5
rating by G Colby
"Extremely friendly and helpful."
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Irving Hernandez

February 28, 2022

4  out of  5
rating by Irving Hernandez
"Hasta El momento la mejor atencion con muy Buena amabilidad yo lo recomiendo a mi jente hispana Buenos precios y descuentos si tienes dos veiculos"
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Pat Horkan

June 10, 2021

5  out of  5
rating by Pat Horkan
"Shane gave much needed advice. Took the time to give all the details. Thankyou"
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Sharon Holloway

November 21, 2020

5  out of  5
rating by Sharon Holloway
"Never disappointed me."
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Cecilia Hammond

October 16, 2019

5  out of  5
rating by Cecilia Hammond
"Friendly every time we have communication. Great and caring staff. Feels like family."
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Eric Neal

October 12, 2019

5  out of  5
rating by Eric Neal
"Mitch brightens up my day! Tell him thank you!"
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Carley B

September 21, 2019

5  out of  5
rating by Carley B
"Sean Malone is hands down the best insuarnce agent at State Farm!! Great to work with him and his team!!"
Profile photo of Kris

Kris

August 23, 2019

3  out of  5
rating by Kris
"Staff here in Portage are friendly and helpful, but State Farm is horrible insurance."